Privacy Policy

Last Updated: October 24, 2024

At Quantum Labs & Diagnostics, LLC, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide better services to our customers and improve your experience with Quantum Labs & Diagnostics, LLC. The types of information we collect include:

Personal Information: This may include your name, email address, phone number, mailing address, and other contact details.
Health and Medical Information: As part of our diagnostic services, we may collect and store health-related data, such as test results, medical history, and other relevant medical information.
Payment Information: When you make payments for our services, we collect payment-related information such as credit card details or other financial data necessary for processing the transaction.
Automatically Collected Information: This includes information such as your IP address, browser type, operating system, device information, and usage data through cookies or similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Our Services: We use your personal and medical information to deliver our diagnostic testing services and communicate with you regarding your test results, appointments, or service updates.
To Improve Our Website and Services: We analyze user behavior and preferences to enhance the user experience and improve our offerings.
For Payment Processing: We use your payment information to process service transactions securely.
To Comply with Legal Obligations: We may use or disclose your information as required by law, including regulatory requirements related to health and safety.
For Communication Purposes: We may contact you with information about your services, upcoming appointments, promotions, or updates to this policy.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and access control mechanisms. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party service providers who perform functions on our behalf, such as payment processors, IT support, or laboratory services.
Compliance with Legal Obligations: We may share your information to comply with legal requirements, protect the rights, property, or safety of Quantum Labs & Diagnostics, LLC, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

5. Your Rights and Choices

You have the right to:

Access and Correct Your Information: You can request access to your personal information and correct any inaccuracies.
Opt-Out of Communications: You can opt-out of receiving promotional or marketing emails by following the unsubscribe instructions in any email you receive from us.
Request Deletion of Your Data: You may request the deletion of your personal data, subject to legal obligations that require us to retain certain information.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how users interact with our website, enabling us to improve functionality and performance.

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Quantum Labs & Diagnostics, LLC is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Quantum Labs & Diagnostics, LLC
10380 Fieldcrest Drive Suite A, Convington, Georgia, 30014
+1 470-357-2222
info@quantumlabsdiagnostics.com